All

All
Product Management
News and Information
Introduction Content
Corporate outlets
Frequently Asked Questions
Corporate Video
Corporate Portfolio

language

News
FAQ

Home

2025

Amazon TIC Direct Validation: Frequently Asked Questions

Author:SATISFY

ICT Direct Verification of Policy Context

Recently, Amazon has introduced a new Direct Validation (TIC) policy. For certain product categories, compliance requirements now mandate direct validation by Amazon‑approved Testing, Inspection, and Certification (TIC) bodies. This means the traditional practice of manually uploading compliance reports or relevant certificates is no longer acceptable; sellers must rely on validation results issued by TIC organizations. Below, we’ve compiled a list of frequently asked questions that sellers care about most, to help you quickly understand the new requirements.

Q1 : What is ICT Direct verification?

T IC (Testing, Inspection, and Certification) Refers to testing, inspection, and certification bodies recognized by Amazon.

ICT Direct Verification Plan It is a collaboration between Amazon and designated third-party service providers, requiring sellers to have the compliance information for their products directly uploaded to Amazon by these entities. On the Xuntai platform, sellers are no longer permitted to upload information independently. This measure aims to enhance the authenticity and credibility of compliance-related data on the platform, thereby ensuring consumer safety and product compliance.

Q2： ICT The primary purpose of direct verification

◎Enhancing Compliance Assurance: Through verification by an authoritative third-party testing agency, the authenticity and professionalism of the uploaded materials are ensured.

◎ Enhancing Platform Efficiency: Uploaded centrally by the TIC agency, reducing compliance-related communication costs between sellers and the platform.

◎ Reduce compliance risks: Avoid Avoid product delisting, account restrictions, and other issues caused by incorrectly or non‑compliantly uploaded materials.

Seller FAQs

Q1 : Are test reports issued by other laboratories still valid?

If reports that comply with relevant national or international standards (such as ISO/IEC 17025 laboratory accreditation) still retain their reference value, they may no longer be uploaded directly to Ya. Amazon requires submission through an Amazon‑approved TIC organization.

Q2 : If I already have test reports from another laboratory, how should I proceed?

You may submit your existing test reports to a TIC organization for verification and upload. If the test results meet the requirements, the TIC organization may recognize them and convert them into the format and submission channels required by Amazon.

Q3 : Why is it necessary to go through ICT Institution? Can’t we just submit the compliance documents directly?

Amazon requires that compliance data be verified and submitted directly by a TIC‑accredited organization; sellers can no longer complete this process by “self‑uploading.” This measure is intended to ensure the authenticity and consistency of compliance information.

Q4 I already have the test report—why do I still need to undergo direct verification?

Direct Validation not only verifies the test results but also assesses the authority of the test report’s source and the compliance of its submission channel. Even if a compliant report already exists, it must still be uploaded by a TIC organization to meet Amazon’s compliance requirements.

Q5 : Direct verification (Direct Validation) Which products does it apply to? Do all products need it?

Currently, direct verification is primarily applicable to certain product categories and high-risk products. Products such as electrical appliances, children’s toys, and food-contact items, among others. Not all products require direct verification; Amazon will determine this based on the specific product category and applicable compliance requirements.

Q6 What if I believe the product has been misclassified, or that the verification requirements do not apply?

You can submit an appeal to Amazon and provide relevant product descriptions and supporting documentation. If the appeal is approved, Amazon will update… Product classification or exemption from verification requirements. However, until official confirmation is received, products must still undergo verification as required.

Q7 Which specific product categories are required to pass direct verification? (DV)?

Based on the current implementation, the new regulations primarily affect the U.S. marketplace. The covered product categories and Amazon marketplaces include:

● Dietary Supplements: U.S. Store

● Electric transportation equipment parts: United States, Canada

● Electric transportation equipment: United States, Canada

●Ophthalmic pharmaceutical products: United States

●Skin-whitening products: United States

● Children’s toys: United States, Canada, United Kingdom, Belgium, Germany, France, Netherlands, Poland, Italy, Spain, Sweden

SATISFY committed to providing Amazon’s Direct Verification service, we help sellers seamlessly achieve end-to-end compliance. Our services cover:

Document Compliance Review: Verify test reports, DoC/CPC, and other compliance documents to ensure compliance with applicable standards.

Tag and Description Check: Confirm that product labels, instruction manuals, and other documentation comply with regulatory requirements.

Rectification and Secondary Verification: Provide corrective action plans for nonconformities and assist in completing re-inspections.

Certificate and Report Submission: Upon approval, we will assist in uploading the certificate to Amazon and synchronizing the compliance report; if any issues are identified, we will provide tailored recommendations for improvement.

For information on Amazon TIC Direct For technical requirements, service procedures, or related inquiries, please contact SATISFY customer service for expert guidance and one-stop testing and certification support.